Refund policy
I want you to be happy with your purchase. If your item arrives damaged, defective, or incorrect, please contact me within 7 days of delivery with a clear photo of the issue. I will replace the item or provide a refund.
Because many products in this store are made to order, I cannot accept returns or exchanges for:
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buyer’s remorse
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ordering the wrong size
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color expectations
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changes of mind
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personalized or custom items
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comfort or preference issues (including children refusing to wear an item)
Please review product descriptions, sizing charts, and personalization details carefully before placing your order. If you have questions, contact me before purchasing — I’m happy to help.
Cancellations: Orders may be canceled within 2 hours of purchase. After production begins, cancellations are no longer possible.
Sale Items: Sale and clearance items are final sale unless damaged or defective.
Return Shipping: If a return is approved, the customer is responsible for return shipping unless the item was damaged, defective, or incorrect.
Refund Timing: Approved refunds are issued to the original payment method within 5–10 business days after we receive the return or verify the issue. Banks and credit card companies may take additional time to process the refund.
You can always contact us for any return questions by using the contact form, Contact Malika Bourne Legacy or at Malika@MalikaBourne.com.
Damages and Issues
Please inspect your order upon receipt and contact me immediately if the item is defective, damaged, or incorrect, so I can evaluate the issue and make it right.
Non‑Returnable Items
Unfortunately, I cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to get the item you want is to return the item you have (if eligible). Once the return is accepted, you can make a separate purchase for the new item.
European Union 14‑Day Cooling‑Off Period
This store ships only within the United States. EU consumer rights do not apply.